Making Restorative Justice Accessible

Posted on: 26th, February 2024

It’s important that accessibility restrictions don’t impact anyone’s ability to participate in Restorative Justice. There are a number of steps we take to make sure that our Restorative Justice service is accessible to those who need it. 

From the outset, we ask all participants if there is anything that we need to be aware of that might affect their ability to participate in Restorative Justice. This can bring up a range of factors, from parents who need to fit Restorative Justice appointments around the school run, to health or accessibility issues. In one case, a victim took medication that made her tired in the mornings, so we agreed to arrange all appointments for the afternoon. Small things like that meant she was able to engage in the way she wanted and get more out of the process. 

By simply asking what would make Restorative Justice more accessible and comfortable for participants, we’re able to make the process run more smoothly. Participants will tell us the best methods of communication; in the case of one Deaf participant, email was preferred and a sign language interpreter was required during the meeting, so we were able to work these accommodations into the process. When working with an individual with sight loss, they directed that they were able to send and receive emails with the use of assistive technology, but that we would need to be considerate of the format we sent attachments in. 

In cases where there’s a mobility issue, we make sure that any meeting rooms are accessible, as well as offering the option of an online meeting if that’s preferred. Working with partners, such as the staff at the meeting location, we’re able to offer a ‘walk-through’ for in-person meetings to identify personal mobility aids that will help the meeting run more smoothly on the day. As with all Restorative Justice cases, we ask participants if they would like someone to support them as they go through the process.

By thinking about accessibility at the beginning of the Restorative Justice process, and asking the participants what they need, we’re able to offer our service to those who need it. 

If you think Restorative Justice is right for you, please get in touch. 

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What People Say About Restorative Justice

The facilitators have been wonderful. I feel stronger than I did. I would really recommend Restorative Justice.

Burglary Victim

Thank you for the letter, it has made a real difference to how I feel about what happened

From victim of a criminal damage to vehicle where the offender wanted to write a letter which explained what he had been feeling at the time and how sorry he was now.

Thank you for the letter, it has made a difference to how I feel.

Georgia, Victim of Crime

Thank you for the update, I felt reassured that the offender has apologised and that her behaviour was subject to some reflection and accountability.

Linda, Victim of Crime

He's done what he has been asked to do (apologise for the harm caused) - I'm very happy with that.

Kieran, Victim of Crime

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